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All long of this relation, daily, the mission of the technical assistance for customer move toward a steady assistance to deal with the problems that could happened :
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Take position
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Setoff corrective arrangements
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Check efficacy and timelessness of these arrangements
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Appreciate, measure the customers satisfaction
But also
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Analyse the impact of tests and samples
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Promote ideas of development
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Collect subjects, ideas, diffuse technical information in the strict respect of confidentiality of the information.
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