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The Service

Advice & Assistance


 

Advice & Assistance

 

A daily assistance

 

Directly position as the first technical link between the customers and the production units, Technicians in charge of the technical assistance for customer ensure, through visits and reception on the fabrication site, a technical presence as long as necessary.

It is first a help proposes to customer, to discuss, propose improvements, simplifications as part of the definition of technical needs express :

  • Answer requirements
  • Propose technical and economic solutions
  • Develop specifications in common

Then, for the products realisation :

  • Translate the need express in technical factory language
  • Set off instructions, range of production and control

To guarantee the compliance of the product realised by ArcelorMittal - Stainless Precision Europe to the need. A first approach essential to establish a durable relation-ship with the customer